Multi-Turn Intelligent Intent Parsing Engines

Semantic Large Language Model Parsing

Equip your WhatsApp Business numbers with LLM-powered multi-turn virtual agents. Our semantic parser tokenizes incoming chat logs to understand intents and match user requests with the correct catalog answers.

This automated system handles catalog search workflows, answers inventory queries, and collects customer information autonomously.

Precision Entity Extraction Matrices

ConnectStream extracts structured entity data (sizes, colors, locations, invoice codes, telephone numbers) from unstructured chat logs, feeding parsed JSON arrays directly to order APIs.

This entity processing helps resolve customer catalog choices, check delivery states, and process checkouts directly inside the chat window.

Context-Aware Live Operator Handoff

Set up automated fallback rules. If the virtual agent meets unmapped intents or high customer friction, ConnectStream transfers the complete chat log history to the shared team inbox instantly.